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  • What is the policy for refunds and cancellations?
    We require a $100 refundable damage deposit for all rentals. This deposit can be returned 30 days before your event with written notice. Within 30 days of your event, the deposit is no longer refundable for a cancellation and would instead be applied towards a future booking. Within 7 days of the event, no refund or credit will be issued if you need to cancel. If an event is cancelled due to weather/wind/conditions, we will apply your deposit and/or payment for a future date pending our availability. **Please note: that we do not issue refunds for cancellations made less than 7 days before the event. We recommend that you carefully review our cancellation and refund policy before making a reservation.
  • What areas do you service?
    We service the following counties in Ohio: Warren, Montgomery, Greene, Butler, Preble, Hamilton, and Clinton. Note: Travel fee may apply outside of our 25 mile radius. Contact us for more details.
  • Where can we setup a softplay area?
    You can rent our softplay areas for outdoor events from April to October - temperature, weather, and conditions permitting. The setup area must be dry, flat, and free of debris and low hanging tree branches. We can set up on grass, concrete, or flooring, but we cannot set up on dirt/mud, mulch or gravel. This is to ensure the safety of the children, and the integrity of the equipment. Our softplay sets can be set up indoors year-round!
  • What is required to book?
    A $100 refundable deposit for damages, AND a signed contract is required to book your event with Tiny Miracles Party Rentals. This deposit is NOT part of your package fee and can be refunded at the conclusion of your event - as long as there is no damage, stains, and/or excessive wear to the equipment. We take great care to ensure that our equipment is in excellent condition, and we expect our customers to leave equipment in the same condition as when it was delivered. We understand children play on the equipment, but if any damage, stains, or excessive wear is incurred during the rental period, the $100 damage deposit will be forfeited. This will be used for repairs, replacements, and/or professional cleaning. We recommend that you inspect the equipment carefully before and after use to ensure that there is no damage. Any previous damage will be noted, and will not impact your refundable deposit.
  • What are your rules?
    - No shoes are allowed in the softplay or bounce house area - please wear socks! - Absolutely No sharp objects in the bounce house or play area. - No food, drinks, gum, silly string, face paint, slime, playdough or glitter is allowed in the soft play or bounce house area. - No animals are allowed on the equipment or in the softplay area. - Ages 0-5yrs in the bounce house or soft play area only - this is per our insurance policy, and for the safety of the children. No adults on the equipment or bounce houses please. - Adult supervision is required at ALL times! No children should be left unattended in the bounce house or softplay area. - Ballpit balls are to be returned to the ballpit area at the conclusion of your event - excessive scattering of the ballpit balls and time spent gathering them may result in a $20 fee for added time spent at the venue. We frequently have multiple parties booked, and we want to make sure everyone gets their time to play!
  • What is your cleaning process?
    We prioritize the safety and hygiene of our clients and their guests. We clean, sanitize, and inspect all of our equipment before and after each event to ensure a safe play area for your guests. We use household-approved cleaners to sanitize before and after every event - every piece of equipment - every time.
  • What is your travel fee?
    We are based out of Dayton, OH and travel up to 25 miles included in the cost of your party package fee. After 25 miles, we charge $2 per mile. If you are unsure if we travel to your area, or if there will be a travel fee added to your booking, please contact us directly and we would be happy to give you a quote.
Children playing in soft play ball pit and climbing
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